Western House Guarantee

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If you claim the guarantee scheme please contact customerservice@westernhouse.com or call us at (+31) 20-6243316.

Indicated in every order you to contact us, that when placing an order confirmation.

Westernhouse.com offers the following guarantee on shoes, depending on the type of shoe.

• Children's shoes: 8 months

• Ladies and gents: 12 months

Westernhouse.com ensures that each product delivered meets corresponding requirements of quality and usability and existing government regulations. If the complaint is valid, all shipment costs within the guarantee on behalf of Westernhouse.com. Westernhouse.com determines whether the warranty applies and determines the method of repair and / or send. If you repair or replace sends the article, it must be returned its original packaging.

The following are not covered by the warranty:

• Damage from external noticeable in the upper material

• If the shoe no longer in original condition (eg repair of the shoemaker)

• Complaints as a result of excessive sweating

• Improper use of cleaning agent

In case of dispute the judges independent arbitration board of the Thuiswinkelorganisatie.

© Western House is a concept and a leader in Europe in the field of basic and exotic boots.

We have over 40 years experience and over 500 models, including the largest supplier of "Sendra boots and special belts. Most models are available almost instantly by the large stock we hold.

Westernhouse.com is not just your specialty, but also reliable shop for quick and easy on line ordering. Also you can visit our physical store in Old Doelenstraat 6-8 (line Damstraat), Amsterdam 1012 ED.

Do you have any questions, please do not hesitate to contact us via info@westernhouse.com.

Our company are:

Classic Western House BV

Old Doelenstraat 6-8

1012 ED Amsterdam.

E-mail: info@westernhouse.com

Chamber of Commerce no: 33185522

VAT Number: NL008601161B01

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